FAQ

We don't stock our fabrics, they are first quality and ship directly from the vendor. We cannot locate discontinued patterns. If the item is back ordered, we will ship when inventory becomes available.

We cannot locate discontinued patterns. Just because it might be on our site doesn't mean we can get it if the vendor has stopped production.

Absolutely. We are happy to order samples. Please visit the item on our site, use the sample option (if available) and checkout. We will order your sample from the manufacturer and they will process the sample and direct ship to you. Most fabrics can be sampled, although a couple of our vendors (Waverly and Covington) do not send samples. Memo swatches can vary in size from each manufacturer and may be between 4" x 6" to as large as 27" x 27". It takes 1-5 days to process a sample order, therefore samples arrive in 7-21 days and typically ship US mail.

In stock fabrics are ordered within 1-3 business days after an order is placed on the website. Our fabrics ship directly from the manufacturer, so please keep in mind that some mills ship within 1-5 business days, while other mills take more than5-10 days to ship. We make every effort to email a tracking number. Once your fabric is shipped, fabrics will arrive in 1-5 business days.

Occasionally, mistakes occur because we are all human. If you happen to receive the wrong fabric, please let us know! Filing a claim through your credit card company only wastes valuable time. Please let us know that moment you have received the incorrect fabric and provide photos of the fabric received. We will contact the manufacturer immediately and request for the fabric to be picked up, as well as correct fabric shipped to you. In the event that the correct fabric is unavailable, we will issue a full refund.

The best way to reach us is to text 336-818-3222. Keep in mind we are a small staff and do not take phone calls or voicemail. You can also email us.

No! We welcome all customers who want to buy 1st quality fabrics at DISCOUNT PRICES (20-40%off retail). Orders may be placed through our website and will be processed as quickly as possible. We look forward to doing business with you!

Yes! We'd love to work with you. Our Trade Program is for interior designers, decorators, hospitality pros and design firms. Members get trade pricing on our full range of designer fabrics and wallpapers. Learn more and apply to our Trade Program →